Frequently Asked Questions

What device do I need?

The Check In Pointe app works on iOS (iOS 12 or later) and Android (Android 9 or later) devices. You can use it on a phone or tablet. A tablet is recommended over a phone. A laptop could also work.

ShowSculptor does not rent any hardware, but recommends Choose2Rent for renting iPads or Mobile Hotspots for your event.

Sure, ShowSculptor can run in any internet browser, so you can use a PC or Mac laptop instead of a phone or tablet.

You can setup as many shows as you need. ShowSculptor is designed for a multi-show environment. You can check dancers in separately to each show.

Definitely! You can import any Microsoft Excel spreadsheet. We have instructions on how to import from Jackrabbit, Dance Studio Pro, and Akada.

Your credit card will be charged the annual subscription fee when you sign up. It will auto-bill each year on the anniversary of your registration unless cancelled prior.

Yes, a high-speed internet connection is required to connect to ShowSculptor. Many venues offer WiFi (just check with your venue manager ahead of time).

In the event that WiFi is not available, you can use a cellular-connected device (such as an iPhone, Android phone, or an iPad with Cellular). You can also use a Mobile Hotspot. However, your check-in speed will depend on your network connection. A slow network connection can slow check-in time.

You can have as many students as you need for each show.

Absolutely! You can connect as many devices to ShowSculptor as you like. Since the ShowSculptor app connects to the internet, each device will always be up to date.

You are able to download a spreadsheet of every dancer’s check in and check out time.

ShowSculptor includes SMS text notifications for parents when their dancer is signed in and out of backstage. Users are also able to text parents custom message notifications, such as if a dancer isn’t feeling well.